Their resume looks great, they sound confident during a phone interview, and all that’s left is the in-person interview. When everything looked, the candidates suddenly cancels on you.
Most candidates are polite enough to inform you, but there are others that don’t show up at all. This situation can be incredibly frustrating, especially for SMEs owners that can’t afford to waste time and money when recruiting on Jobstreet Malaysia.
How do you reduce the chances of cancellations and no-shows?
Find out if they’re genuinely interested
Many candidates may apply to your company, but it doesn’t necessarily mean that they’re interested in the job position.
You don’t need to wait until the later stages of hiring to get to know a candidate. Have a discussion and make a connection with them. What’s their personality or dreams? Will they fit into the work culture in your company?
Stay in touch
Communication between an employer and a candidate is vital. Don’t be afraid to call them and ask them to let you know if they can make it to the interview. Don’t rely on a single email and make follow up calls as the interview draws near.
Be friendly and let them know that you appreciate their interest in your company. Build the trust between you and the candidate, and that’s how to reduce the chances of no-shows.
Value their time
You may be busy with your job, but that doesn’t give you the excuse to keep candidates waiting. The longer you wait to reply to a candidate, the higher the chances a candidate might move on to another company.
Schedule an interview with your candidates as soon as possible after accepting them. Be flexible when it comes to time and location, and avoid rescheduling interviews.
Don’t take it personally
A candidate may still cancel an interview after everything you’ve done, but don’t let that bother you too much. Take it as an opportunity to learn from mistakes and improve your hiring strategy.
Appreciate any form of feedback, negative or positive, about your company and use them to improve your company. Even if a candidate cancels an appointment, don’t turn against him as it may ruin the candidate experience and your employer branding.
Hiring is never easy, so it’s important to be determined and never give up. It takes time to find the perfect candidate, so don’t lose hope!
Start looking for your ideal candidate here! Visit https://www.jobstreet.com.my/en/cms/employer/ now.